Embodied within each intricate design are the orbs of our souls, each following its designated life path. From humble beginnings marked by small steps, these paths gradually evolve into remarkable achievements, propelled by bolder strides. Crafted from the softest materials - wool and bamboo silk, each rug is meticulously hand-tufted, weaving a narrative of texture and comfort into every step of your journey.

In order to avail our money-back policy, the return should be requested within 15 days after receiving the product.

On receipt of the returned item, it goes through a formal quality-check. If the item is damage-free, we will initiate the refund process and you will receive the amount within 5-7 days.

Neytt will make every effort to carry out deliveries on the given date. Orders would be shipped out within 10 to 14 days with the exception of custom orders which would require 45 to 50 days to ship out.

Since we offer worldwide shipping, dates of arrival change depending on delivery location. We hope you understand if there is a delay of some sort. In case of a delay in shipping, Neytt will inform its customers using the registered e-mail address or contact number.

1. Vacuum regularly to remove loose dirt and debris.
2. Solid material can be either removed by vacuuming or by using a knife.
3. Any liquid spill should be immediately cleaned with a clean white cloth to avoid stains.
4. Loose ends of the fibre may stick out under severe wear and tear. Clip these ends, Pulling threads or fibre may lead to severe damage to the rug.
5. Spills of coloured liquid and curry have to be immediately treated with club soda to neutralize the stain.
6. Avoid Humidity and Moisture at all costs.
7. Only in case of a severe stain should you resort to a mild soap solution. Blot to treat them and remove the solution with a wet towel.